Refund policy
Last updated: August 4, 2026
Thank you for shopping with EverQuilts. Every item in our store is printed to order specifically for you, which lets us avoid mass production and unnecessary waste — but it also means our return process works a little differently than a typical retailer.
Our 30-Day Guarantee
We stand behind the quality of what we make. If your order arrives defective, damaged, misprinted, or different from what you ordered, contact us at business@everquilts.com within 30 days of delivery with your order number and a photo of the issue, and we will make it right with a free replacement or a full refund to your original payment method.
Wrong Size or Color Selected at Checkout
Because each item is manufactured only after you place your order, we're unable to offer free exchanges or returns simply because a different size or color was selected at checkout. Please review our size charts carefully before ordering. If you'd like a different size after your order has shipped, contact us at business@everquilts.com and we'll do our best to work out a fair solution, which may include a discount on a reorder.
How to Start a Return or Replacement
- Email business@everquilts.com within 30 days of the delivery date.
- Include your order number and, for defects or damage, a photo of the item.
- We'll respond with next steps, usually within 1-2 business days.
Refunds
Once your return or issue is approved, refunds are issued to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or card provider.
Shipping Area
EverQuilts currently ships within the United States only.
Questions
If you have any questions about this policy, please contact us at business@everquilts.com.